Privacy Policy

Privacy Policy

Introduction

Welcome to https://peppermint-tea-in-ayurveda.scoopsurge.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before using such external resources.

Processing Activities

This Privacy Policy is relevant when:

  • You sign up as an authorized user for any of our services
  • You visit and interact with our websites
  • You subscribe to receive newsletters, promotional emails, or other communications from us
  • You make a purchase on our platform or through our applications

Personal Data Collection

We gather various types of personal information to enhance your experience and improve our services. Here’s what we collect:

  • Account Information: Details related to your user account creation and login, such as usernames, passwords, and email addresses.
  • Payment Information: Data necessary for processing transactions, including cardholder names, payment method details, and billing addresses.
  • Financial Information: We may collect banking information or other financial data when you make a purchase or use our financial services.
  • Purchase Information: Details of your orders, such as products purchased, quantities, and order history.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device types, and advertising IDs.
  • Location Data: Information about your physical location when you use our location-based services or consent to share it.
  • Feedback and Reviews: Personal insights, comments, and ratings provided by users regarding our products or services.
  • Social Media Information: Data from social media platforms when you interact with us through these channels.
  • Product Information: Preferences, reviews, and interactions related to the products we offer.

We obtain this data through direct user input, automated collection methods (like cookies and tracking technologies), and third-party sources who provide us with aggregated or de-identified information.

Cookies and Similar Technologies

We employ cookies and similar tools to enhance your experience on our platform:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our website, enabling features like user login and account management.
  • Preference Cookies: Used to store user preferences and settings to personalize your experience.
  • Analytics Cookies: Collects anonymous data about visitor behavior to improve our services and understand user trends.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We adhere to legal requirements for data retention and have established policies to ensure timely deletion or anonymization of personal information:

  • Personal data is retained as long as necessary for the purpose it was collected, including compliance with legal obligations or valid business purposes.
  • Once the purpose is fulfilled, or when data becomes unnecessary, we securely delete or anonymize the information.

Security Measures

We have implemented robust security practices to safeguard your personal data:

  • Employing encryption protocols for secure data transmission and storage.
  • Utilizing trusted third-party processing partners who adhere to strict security standards.
  • Regularly reviewing and updating our security measures to protect against emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal information from this demographic. If you believe we have collected data from a minor, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal information we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking for the deletion of your data, except where preservation is required by law.
  • Restriction: Limiting the use or processing of your personal information under certain circumstances.
  • Portability: Obtaining a copy of your data in a structured format, and transferring it to another controller.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: Assuring that you are not subjected to unfair treatment due to exercising your privacy rights.

To exercise any of these rights, please contact our Data Privacy Team via email at [email protected] or through postal mail to the address provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage you to review it regularly for any updates.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please reach out to us:

We appreciate your trust in our company, and we are dedicated to maintaining the highest standards of data protection.